Terms and Conditions
Last updated: May 4th, 2024
These Terms and Conditions ("Terms") govern your relationship with the ExamPro website and web application (the "Service"), available at https://exampro.co and https://app.exampro.co. These Terms apply to all visitors, users, and others who access or use the Service, including those using the Service under free, one-time purchase, or subscription-based access.
Acceptance of Terms
By accessing or using the Service, you agree to be bound by these Terms and accept all legal consequences. If you do not agree to these terms, please do not use the Service.
Supplementary Terms
When using the ExamPro Youtube API Client, you also agree to the Terms of Service of YouTube, available at: https://www.youtube.com/t/terms.
Content
You are responsible for the legality, reliability, and appropriateness of any information, text, graphics, videos, or other material ("Content") you post on the Service. By posting Content, you grant us the right to use, modify, and distribute your Content as part of the Service. You affirm that you own or have necessary licenses for the Content and that it does not infringe on any rights.
Accounts
You must provide accurate and current information when creating your account. You are responsible for safeguarding your password and for any activities under your account. Notify us immediately of any unauthorized use of your account.
Prohibited Activities
Unauthorized downloading, copying, reproduction, redistribution, or any other use of the material and content provided on our Service without express written permission is strictly prohibited. All content and material available through the Service, including but not limited to text, graphics, logos, videos, information, and software, are the exclusive property of ExamPro or its licensors.
Users are granted a limited, non-exclusive, non-transferable license to access and use the Service and its content for personal, non-commercial purposes as intended through the provided functionality of the Service and under these Terms. Any use of the Service or its content other than as specifically authorized herein, without prior written permission, is a violation of these Terms and may result in legal action including but not limited to civil and criminal penalties.
If you are found to be in unauthorized possession of, or distributing content from, the Service, your account may be suspended or terminated, and you may be subject to fines and legal action for copyright infringement.
User Conduct and Content Standards
We are committed to maintaining a respectful community on our Service. Users are expected to conduct themselves in a manner that is civil and respectful to others. Inappropriate behavior, including the use of profanity, offensive language, or other forms of communication that could be considered harassment or disparaging to others, is strictly prohibited.
Our platform offers limited functionality for users to post questions and other content that may be visible to other users. It is important that all users adhere to these content standards to ensure a positive and productive environment for everyone. Any content posted by users must comply with these standards and all applicable laws.
We reserve the right to review and moderate the content posted by users. If content is found to violate our policies, we may remove the content, restrict the user’s ability to post further content, and/or suspend or terminate the user’s account, depending on the severity of the violation.
Users are encouraged to report any behavior or content that violates these standards through the appropriate channels provided by the Service. We are committed to addressing issues promptly and fairly.
Monthly Subscriptions
Our Service offers monthly subscription options that grant continuous access to the Service's resources until canceled by the user or terminated due to non-payment. If you choose to subscribe, you agree to the automatic monthly billing of the subscription fee to your provided payment method.
If you cancel your subscription, your access to subscription-based features will continue until the end of the current billing cycle. Cancelation does not require a pro-rata refund; instead, full access continues until the billing cycle concludes.
If a payment fails to process, your subscription will be suspended, and access to subscription services will be terminated.
Termination of your subscription for any reason requires re-subscription to regain access, and will be subject to the current subscription rate at the time of re-subscription. We reserve the right to change subscription prices. Any price changes will be communicated to current subscribers at least 30 days before the new rate takes effect.
Content Updates and Availability
While we strive to keep the content on our Service up-to-date and accurate, we cannot guarantee that all the information available through the Service reflects the most current knowledge or developments. Content may become outdated over time, and we may or may not update outdated content based on our discretion and available resources.
Updates to existing content or the release of new content are not guaranteed to occur on a regular schedule and may happen at any time. We reserve the right to determine the frequency and extent of updates to the Service.
Additionally, certain content or features may be offered under "Private Early Access," which is not included as part of the standard or subscription purchase. Access to Private Early Access content requires separate eligibility and may involve additional fees. Such content is clearly marked and distinguished from regular offerings to ensure transparency.
Refund Policy
Refunds for one-time purchases or subscription fees are granted at the sole discretion of our platform. To request a refund, you must contact our customer support team with your order details and reason for the refund request within 30 days of purchase or subscription renewal.
We will evaluate refund requests on a case-by-case basis considering factors such as the usage of the Service, the nature of the content accessed, and the reasons provided for dissatisfaction. Our decision on refunds will consider the fairness to both the user and the platform, and we aim to resolve such requests amicably.
Refunds, if approved, will be processed to the original method of payment used at the time of purchase. Please note that certain content or services, particularly those involving third-party offerings or digital goods, may be non-refundable. We encourage users to read the specific terms related to each purchase.
Intellectual Property
We respect the intellectual property rights of others and expect users to do the same. Claims of copyright infringement should be sent in writing to info@exampro.co, including a detailed description of the alleged infringement.
Links To Other Web Sites
Our Service may include links to third-party sites. ExamPro is not responsible for the content or practices of these sites. We encourage you to review their terms and conditions.
Termination and Suspension
We may terminate or suspend your access to our Service immediately, without prior notice, for any breach of these Terms. Upon termination, your right to use the Service ceases.
Indemnification
You agree to indemnify ExamPro against any claims, losses, or damages arising from your use of the Service or your breach of these Terms.
Limitation of Liability
ExamPro is not liable for any direct or indirect losses or damages arising from your use of the Service or from unauthorized access to your content.
Disclaimer
The Service is provided on an "AS IS" basis without warranties of any kind. We do not guarantee uninterrupted access or the correction of defects.
Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of material changes. Continued use of the Service after changes constitutes acceptance of the new terms.
Governing Law
These Terms are governed by the laws of the Province of Ontario and the laws of Canada.
Contact Us
For questions about these Terms, please contact our team